State Farm® Insurance Agent Mark Crump

"I wanted to share a wonderful experience I had today .I am a nurse so very detailed I am .I ask a lot of questions, and when speaking to Tamara at Mark Crumps State Farm office she listened. We do not always have the answers as she told me but I will dig and do some research and call you back .The call happened so Tamara stuck to her promise .If you are looking for an agency that truly cares take the time to check out Mark Crumps State Farm office .I also want to thank Lisa as well for walking me through the process of th insurance policy . Antrecia Grant"

"I want to give a shout of to this office, especially Tamara. I had a very unique situation mixed with some chaos due to a DMV error. Tamara continually monitored the issue and made it a priority to keep me updated . Her attentiveness and kindness eased the stress I was undergoing. It's good to know there are people like her still in the world."

"It was a pleasure speaking with Carrie Whitlow. She was very pleasant and nice. She was a great listener and really help me with my Mother's policy, she was a God sent helping me navigate through the policy in making the best decision for my Mother with her auto insurance and getting a new policy for Renter's insurance. I would recommend her to other policy holders who are in search of insurance for whatever the reason."

"Yeah James Kennedy was real helpful and the experience was fantastic!!.."

"Absolutely love State Farm and the agent that was working with me and my grandmother to help us our SHOUT OUT TO JOMAR from state farm he has been a big help and blessing to me and my family as well."

"James the real deal"

"My experience with Mark Crump's agency was top tier. James Kennedy provided me with excellent customer service."

"Excellent customer service and information knowledge."

"My name is Kelsey Doan..I like State Farm now..Sevice is Excellent and give me good deal too..I think I will add my 2 house more"

"It is not often, these days, to find an office that strives to provide excellent customer service. Mark Crump focuses on providing the best customer service and always doing what is best for the customer."

"My experience with the Mark Crump agency has been nothing short of amazing. I was able to save literally over a thousand dollars a month. Mr. Marcus Britt was extremely knowledgable, skilled, attentive, responsive and quick. He was able to quote and bind insurance within an hour or two. I now have better coverage at a cheaper cost with several applied discounts and I am a happy camper!! I will continue to tell all my friends to go to the Crump Agency for all their insurable interests!"

"James was very patient and on point with what I wanted covered. He was very honest and helpful in explaining the process and coverages. I thank you so much James."

"Thanks to James he was very helpful"

"If I could give Marcus more than 5 stars I would!!! he made the experience so easy and quick. so glad with the help I received today!"

"I wanted to give a huge shoutout to Mr James part of State Farm for helping get the best car insurance policy for my new car. He was so quick and made the process so easy. He managed to get me an overly amazing insurance policy and I can’t thank him enough. You think insurance would’ve been high priced?! Check with James he’ll definitely get you the best quote possible!"

"MS.CARRIE ASSISTED ME WITH MY POLICY BUNDLE OF HOME AND CAR ."

"Tamara was absolutely awesome to work with. State Farm failed to provide proof of my insurance coverage to my DMV after multiple attempts to get them to do it, which lead to my registration being suspended. Tamara was the most helpful working with me and the DMV to get my registration cleared. She was quick and very thorough and always had consistent and clear communication with me. I am very grateful that she works there. Amazing employee!"

"I have been with State Farm for years mostly with "Mark Crump-State Farm" and I have always had a great experience. The staff is nice and helpful every time I call. Yesterday I had the pleasure of speaking with Carrie Whitlow. She was extremely sweet and assisted me with adding more insurance to my current account. Thank you State Farm!"

"My agent James hooked me up with an affordable plan with no difficulty at all. I’d highly recommend him and State Farm."

"James was absolutely on point with answering my questions, getting me a quote quickly and without all the "extras". I am officially a new customer thanks to James,(who also saved me a great deal of money vs what I was paying elsewhere) and I'm looking forward to this being a smooth journey. Thanks again so much James!!!"

"I’ve had such a great experience with Mark Crump State Farm Office, especially working with my agent, Carrie Whitlow. She is incredibly personable and easy to talk to, which makes the whole insurance process feel stress-free. Carrie always follows up exactly when she says she will, takes the time to explain coverage clearly, and truly works to find the best rate and protection for your needs. What really stands out is how she treats you like family rather than just another customer. If you’re looking for someone who is responsive, knowledgeable, and genuinely cares, I highly recommend Carrie and the Mark Crump State Farm team!"

"I was involved in a hit and run while I wasn’t in the car. I summit a claim and received a check for my car was totaled. By the grace of God no one was present on the streets or highways for the drunk driver to hit. But I have called, left voicemails several times for coverage for my wheelchair lift. Tamara went over and behind her duties to get some answers for me. She has patients, kindness and willingness to listen to my concerns. Tamara attempted numerous of times trying to get in contact with the claim department with calls, voicemails, emails and still kept in contact with me. Someone finally sented me an update. Thank you Tamara for your Awesome Services! 💜🙏"

"I had a very positive experience. Ms. Carrie Whitlow contacted me in Dec. And informed me about an insurance bundle. I had homeowners and was informed that I could save a considerable amount if I got automobile insurance with State Farm I am very pleased to report that I have saved a considerable amount on both my home and auto (in excess of $500). Carrie was very easy to work with and very knowledgeable. On a scale of 10, I'd rate her a 20!! Excellent experience for me. For the 1st time I smiled when renewing my insurance policies. My only wish is to meet Jake from State Farm!!"

"I purchased new car insurance very very happy Ms. Carie is super outstanding she helped save me approximately $40 a month less in payments. Thanks Ms. Carie"

"Tamara went above and beyond to ensure my policy reflected the correct coverage. A former employee failed to update my policy. I provided the email confirmation of my change that occurred month ago and Tamara, took it from there. She was very understanding and courteous and she called me with updates AS THEY HAPPENED. I never had to call for follow up or to check the status. Tamara gained my trust and prevented a bad customer experience from occurring. Imagine my surprise on Christmas Eve..... she called to wish me a Merry Christmas! Tamara, your team is very blessed to have you as part of the State Farm Family.."